Please in the first instance If you have an issue with any garmets or products contact us by phone 07969531877 or email where we can try and resolve the problem. Due to hygiene reasons we cannot except returns for pants or towelling products unless they arrived faulty in which case you will be asked to return them in the new state and either refunded or the item replaced. If you have ordered a custom made garment and there is a sizing issue we will ask you to return the item to clarify where the issue was and we will refund the postage costs if this is our error. We endevour to quality check all goods before they are dispatched and work very hard to produce the best quality custom made items in house.